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Privacy Policy

Last updated: August 8, 2026

Eugene Epoxy Floors ("we", "us" or "our") operates eugeneepoxyfloors.com and provides concrete floor coating and polishing services in Eugene, Oregon and the surrounding Willamette Valley. This policy explains what personal information we collect, why we collect it and what we do with it.

1. Information We Collect

We collect information you give us directly, which typically includes:

  • Your name and contact details (phone number, email address)
  • The property address where the work would be carried out
  • Project details you share, such as floor area, slab condition and the finish you want
  • Records of our communication with you, including quotes, schedules and invoices

We also collect limited technical information automatically when you browse the site, such as pages visited and general location, through standard website analytics.

We do not collect payment card details through this website. Payments are handled directly between you and us at the time of the work.

2. How We Use Your Information

We use the information we collect to:

  • Respond to estimate requests and arrange free in-home or on-site visits
  • Prepare written quotes and schedule your project
  • Deliver the concrete coating, polishing or resurfacing work you have booked
  • Handle warranty claims and follow-up work
  • Send invoices and keep business records as required by law
  • Improve how the website works and how we describe our services

3. Contact Form Submissions

Our contact form is processed by a third-party lead-capture service on our behalf. When you submit the form, the details you enter are transmitted to that service and emailed to us. The service applies basic anti-spam measures and strips scripts and HTML from submitted values. We use these details only to reply to your inquiry.

4. Information Sharing

We do not sell your personal information and we do not share it for marketing purposes. We may share limited information with:

  • Service providers who help us operate, such as our lead-capture and email providers
  • Suppliers or subcontractors where necessary to complete your specific project
  • Our professional advisors, such as accountants and insurers
  • Authorities where we are legally required to do so

5. Data Security

We take reasonable steps to protect the information you give us against loss, misuse and unauthorized access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we limit access to your details to the people who need them to do the work.

6. Data Retention

We keep project records, quotes and invoices for as long as needed to support warranty obligations and to meet tax and legal record-keeping requirements. Inquiries that do not lead to a project are removed once they are no longer useful to either of us.

7. Your Rights

You can ask us at any time to:

  • Tell you what personal information we hold about you
  • Correct information that is wrong or out of date
  • Delete your information, where we are not required to keep it
  • Stop contacting you about anything other than an active project

To make any of these requests, email us at info@eugeneepoxyfloors.com or call 541-203-3668.

8. Cookies and Analytics

This site may use cookies and similar technologies to understand how visitors use the pages so we can improve them. You can set your browser to refuse cookies or to alert you when one is being set. Blocking cookies will not stop you using the site or contacting us.

9. Third-Party Links

Some pages embed a map or link to other websites. We are not responsible for the privacy practices of those third parties, and we suggest reading their policies if you use them.

10. Children's Privacy

Our services are directed to property owners and businesses. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this policy from time to time. Any changes take effect when posted on this page, and the "last updated" date above will change accordingly.

12. Contact Us

If you have questions about this Privacy Policy, get in touch:

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